Leaders are preoccupied and spend disproportionate time to understand, build and deliver differentiated products and experience for customers.
Leaders continuously raise expectation for products and services we provide to external and internal customers. Beyond that, they set high standard and set high goal for themselves and their own teams.
Leaders make fast and bold decisions based on facts and data, but don’t wait to have all the information to move forward. Many of decisions can be modified, or even reversed.
Leaders cut through the complexity, shape and communicate clearly directions and priorities.
Leaders rally everyone to create value and deliver the result that they commit.
Leaders’ biggest job is to learn, attract, provide challenges, empowerment and coaching for other leaders. They relentlessly raise the quality of their team.
Leaders create and nurture energy of people and the organization towards common goals.
Leaders own their commitment. They don’t say “it’s not my responsibility“. They advance the goal of the whole organization, not just their own.
Leaders develop deep understanding of key aspects of the business. They audit often to find anecdotes to measurements and reports. They don’t say “it’s below my level”
Leaders actively seek for new and different ideas, apply new ways of doing things and technologies into their work. They learn from their own mistakes, apply the lessons and move on.